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CUNA Management School
Topics & Objectives
Please note that the Topics/Objectives listed below are subject to change.
Credit Union Philosophy & the Cooperative Culture
- Discuss the basic operating principles of credit unions and explore their values in today's workplace
Serving Members of Modest Means
- Learn about opportunities to reach the unbanked through check cashing services and other transaction products and services
Team-Building Challenge
- Experience and build individual and team effectiveness with this adventure in teamwork, communication, and leadership skills
Basic Credit Union Ratios
- Gain a working understanding of various financial ratios and NCUA's CAMEL rating system
Asset-Liability Management I
- Develop a basic understanding of the concepts and techniques of asset-liability management
Credit Union Management
- Create a climate for effective management
Project Orientation
- Prepare for the research project
Risk Management
- Focus on major risks (internal and external fraud, forgery, scams, violence in the workplace, bomb threats, extortion, and disasters) as well as risks created by new services such as ATMs, wire transfers, plastic cards, safe deposit boxes, and other "speculative" ventures
Leadership Development
- Identify key leadership practices and develop methods of communicating them
Business Writing
- Discover language that gets results
Lending
- Learn the keys to an effective credit union lending program
- Improve your understanding of loan policies, open-ended lending, collections, and bankruptcy issues
Human Resource Management
- Learn the keys to successfully manage staff and achieve results
For more program content information or to request a brochure call 800-356-9655, ext. 4249, or email elearning@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.
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